At 360 Degree Business Solutions & Consulting, we help healthcare organizations strengthen financial performance through strategic support, operational efficiency, and dependable billing oversight. Our firm specializes in revenue cycle management solutions tailored for medical practices, dental offices, specialty providers, and multi-location organizations seeking long-term stability and scalable growth.
Through customized consulting and reliable remote billing services, we help practices improve collections, reduce administrative burden, and create more efficient workflows that support both patient care and financial success. Our team combines industry expertise with data-driven strategies to help organizations navigate the growing complexity of healthcare billing and reimbursement.
About Us
360 Degree Business Solutions & Consulting was founded with one clear goal: helping healthcare organizations eliminate revenue leakage while improving operational performance and long-term profitability.
With over 18 years of industry experience, our leadership team works closely with providers, group practices, DSOs, and specialty organizations to strengthen billing operations, optimize reimbursements, and improve financial visibility across the entire practice.
Our advanced revenue cycle management strategies are designed to identify inefficiencies, reduce denials, improve claim acceptance rates, and create stronger systems that support sustainable growth.
360 Degree Business Solutions and Consulting helps multi-location healthcare practices overcome billing and revenue cycle challenges by delivering outsourced medical and dental billing, RCM, credentialing, and practice-management support through a customized, remote service model. This approach eliminates variability from in-house staffing, accelerates cash flow by reducing days in accounts receivable, improves claim accuracy, and ensures HIPAA-compliant data handling with secure integrations to existing EHR/PM systems. Practices gain scalability across the coverage area without increasing overhead and receive transparent reporting, proactive optimization, and dedicated support.
Our unique value proposition lies in a proven, end-to-end outsourcing model designed for multi-location practices: a single partner that covers billing, RCM, credentialing, and practice-management services remotely, with tailored onboarding, robust security, and real-time analytics. By combining domain expertise with flexible staffing and rigorous governance, we deliver faster onboarding, consistent performance across locations, and measurable ROI—driving higher collection rates and improved compliance while letting clinics focus on patient care.
Mission
Our mission is to help healthcare practices thrive by providing remote billing, RCM, and practice management support that improves cash flow, compliance, and scalability across multiple locations.
Executive Director of Operations & RCM – Consulting
Metissa Todd is a senior healthcare Revenue Cycle Management (RCM) executive with over 18 years of progressive leadership experience across medical and dental care environments. She brings deep expertise in operational strategy, financial performance, and regulatory compliance, delivering end-to-end revenue cycle solutions across a wide range of physician specialties including Primary Care, Behavioral Health, Psychotherapy, Radiology, Orthopedics, Cardiology, Physical Therapy, Oncology, Anesthesia, Emergency Medicine, Urgent Care, EMS, Durable Medical Equipment, and comprehensive dental services.
Throughout her career, Metissa has led high-performing global and remote teams, driving financial sustainability, operational scalability, and compliance across multi-specialty practices, group organizations, and growing healthcare enterprises. Her experience spans both facility and non-facility services, enabling her to manage complex reimbursement models, optimize payer relationships, and strengthen contract integrity across diverse service lines.
Metissa has successfully designed and implemented enterprise-level revenue cycle infrastructures from the ground up, including credentialing frameworks, accident-related billing processes, audit readiness programs, quality assurance initiatives, and standardized operating procedures. Her leadership in payer negotiations, compliance management, and analytics-driven performance optimization has consistently improved cash flow, reduced revenue leakage, and increased overall profitability.
In addition to operational leadership, she brings strong expertise in healthcare technology strategy, including EMR/EHR implementation, system configuration, automation, workflow redesign, and performance analytics. She has played a key role in business expansion initiatives, vendor alignment, and cross-functional executive collaboration, ensuring alignment between operational execution and long-term financial goals.
Known for her strategic mindset, financial acumen, and decisive leadership, Metissa excels in complex environments requiring transformation, stabilization, or growth. She is particularly skilled at identifying systemic inefficiencies, strengthening governance structures, and building scalable revenue frameworks that support sustainable success across both medical and dental organizations.
Metissa holds a Master of Science in Health Informatics and a Bachelor of Science in Healthcare Administration. Her leadership philosophy is grounded in accountability, data-driven decision-making, operational transparency, and continuous performance improvement.
Meet Our Team
RCM Senior Operations Manager
Tasha Edwards is a results-driven Senior Operations Manager specializing in Revenue Cycle Management (RCM), bringing over 15 years of experience in Denials Management and Accounts Receivable (AR) operations. She has a proven track record of leading high-performing teams, optimizing end-to-end claims processes, and driving measurable improvements in revenue recovery and operational performance.
Tasha is highly skilled in identifying process inefficiencies and implementing targeted improvement initiatives that reduce denials, accelerate AR resolution, and strengthen overall revenue integrity. Her expertise includes root cause analysis, denial prevention strategies, aging AR reduction, and compliance with payer regulations and contractual requirements.
Her leadership philosophy is grounded in accountability, data-driven decision-making, and continuous performance improvement. She has successfully developed and executed operating plans that enhance efficiency, scale operations, and consistently achieve departmental KPIs and financial goals. Tasha has led strategic initiatives focused on workflow optimization, quality assurance, and performance analytics, resulting in increased cash flow, reduced revenue leakage, and improved client satisfaction.
With extensive experience managing both onshore and offshore teams, Tasha excels at building collaborative, high-performance environments. She leverages technology, reporting tools, and automation to streamline operations while maintaining compliance in complex healthcare settings.
Tasha’s depth of expertise in Denials and AR Management, combined with her strategic leadership and operational insight, makes her a valuable asset in driving sustainable growth and excellence within RCM organizations
Director of Client Success
Ardrenia Smith is a seasoned leader and relationship strategist serving as Director of Client Success, bringing over 30 years of experience in client relations and public relations. She is widely recognized for her ability to cultivate strong, trust-based partnerships, elevate client experiences, and drive long-term organizational growth through strategic engagement and service excellence.
With a career rooted in relationship management and stakeholder alignment, Ardrenia has successfully led client success initiatives across complex, service-oriented environments. She specializes in developing and executing client engagement strategies that enhance satisfaction, strengthen retention, and support revenue expansion. Her expertise in public relations further enables her to manage brand reputation, communications, and client-facing messaging with precision and professionalism.
Ardrenia’s leadership approach is grounded in proactive communication, accountability, and a deep understanding of client needs. She excels at bridging the gap between clients and internal teams, ensuring alignment on expectations, contractual deliverables, and performance outcomes. Her ability to anticipate challenges, manage escalations, and implement effective solutions has consistently reinforced client trust and loyalty.
Throughout her career, she has led cross-functional teams in delivering high-quality service, optimizing workflows, and improving overall client experience. She is known for fostering collaborative, high-performing environments that prioritize responsiveness, transparency, and continuous improvement.
With decades of experience in both client and public relations, Ardrenia Smith brings a unique blend of strategic insight, communication expertise, and operational leadership—making her a critical asset in driving client satisfaction, brand strength, and sustainable business success.
Supporting Practices With Scalable Solutions
As healthcare organizations continue to evolve, practices require adaptable systems capable of supporting growth without increasing unnecessary administrative complexity.
At 360 Degree Business Solutions & Consulting, we help practices scale confidently through secure integrations, transparent reporting, and responsive support that aligns with changing operational demands. Our solutions are designed to improve efficiency while maintaining compliance, accountability, and consistency across all practice locations.
With proven revenue cycle management expertise and scalable support systems in place, practices gain the clarity and operational control needed to make smarter financial decisions with confidence.
With the streamlined systems in place, our days in AR have dropped and claim follow-through is much simpler each month.
Alex T. Healthcare
Having dashboards accessible at any time has changed how we track and manage revenue cycle performance across our locations.
Dana M. Medical Practice
We appreciate knowing exactly how services are priced and scaled as our practice expands.
Chris R. Dental Care